Frequently Asked Questions.

Your queries - answered.

How Can We Help?

Whether you are looking for general aftercare information for your hearings aids, or looking to know what you can expect at your first hearing screening appointment - we have all you need to know!

If you can't see a question you have answered below, reach out today and our
friendly team will field your questions.

What is a hearing test, and how long does it take?

A hearing test assesses your ability to hear different sounds and usually takes about 30 minutes to an hour.
Do I need a referral from a GP to visit an audiologist?

You don't always need a referral, but it's best to check with the clinic or your insurance policy.
What types of hearing aids are available, and how do I choose the right one?

There are various types, including behind-the-ear and in-ear models. An audiologist will help you choose based on your lifestyle and hearing needs.
How much do hearing aids cost, and is there any financial assistance available?

Costs vary widely. You may be eligible for assistance through government programs or private health insurance.
Can I trial hearing aids before making a purchase?

Many clinics offer trial periods. Ask your audiologist about trial options.
How often should I get my hearing checked?

Adults should have their hearing tested every 6 months if you're over the age of 50, and annual check ups for under. If you notice changes in your hearing we highly recommend booking an appointment as soon as you can and our friendly team will help you.
What is tinnitus, and can it be treated?

Tinnitus is ringing or buzzing in the ears. Treatments are available to help manage it, although there's no cure.
Are hearing services covered by Medicare or private health insurance?

Some services may be covered under Medicare or private health insurance. Check your policy or ask the clinic.
What is involved in a hearing aid fitting, and how do I prepare for it?

A fitting involves customising the device to your ears and needs. Just bring your current hearing test results and any hearing aids you use.
How do I maintain and care for my hearing aids?

Keep them clean and dry, replace batteries regularly, and store them safely when not in use.
What should I do if I'm experiencing issues with my hearing aid?

Check the battery and clean the device. If issues persist, contact your audiologist.
Can children be treated at your clinic? What age do you start testing?

Many clinics treat children. Testing can usually start as early as a few months old.
What are cochlear implants, and am I a candidate?

Cochlear implants are devices for severe hearing loss. Candidacy depends on your specific condition and is determined by an audiologist.
How do I know if I'm experiencing hearing loss?

Common signs include difficulty following conversations, needing higher volume on devices, and ringing in the ears.
What is the difference between an audiologist and a hearing aid dispenser?

Audiologists have extensive training in all aspects of hearing health, while dispensers are focused on the fitting and maintenance of hearing aids.

We're Here To Listen.

Get in Touch with Our Friendly Team

Whether you have questions or are ready to book an appointment, our team is eager to assist you. Contact us today and let us guide you towards a world of clearer, richer sounds.

Shop 4B
Warner Marketplace

355 Samsonvale Rd Warner QLD 4500

07 3448 9366

info@audiwellhearing.com.au