Expert Hearing Services Tailored For You.
Comprehensive Care for Every Ear.
The Audiwell Advantage.
Vidya Rajeev, with almost two decades of expertise, is here to assist you.
Independent, Local, Family-Owned & not part of a big corporate network.
Partnership with major hearing aid manufacturers to provide best clinical and personalised listening outcomes.
We utilise the latest technology for precise hearing assessments.
Our super-friendly, qualified team genuinely cares about you.
Authorised Member Of:
Our Services.
Find the Right Solution for Your Hearing Needs.
Who We Collaborate With.
Hearing Assessment.
Understanding Your Hearing Health
Our comprehensive hearing assessments begin with a personal consultation to understand your medical history and hearing concerns. Using advanced diagnostic tools like video otoscopy and pure tone tests, we evaluate your auditory canal and hearing capabilities.
Following the assessment, our audiologist provides you with a detailed understanding of your results and a tailored plan for your hearing needs, including liaising with GPs or ENT specialists as required. You also may be eligible for a Medicare rebate when you bring your GP referral.
Employment Hearing Evaluations:
Pre Employment
Hearing Evaluations
Certain jobs require you to hear well. This might be because of the equipment involved, or because the job involves emergency situations where not hearing something can be dangerous for you or someone else.
Often in these cases, the organisation will require a hearing test either as part of the interview process or before you start the job if your application is successful. This is often referred to as a pre-employment hearing test.
WorkSafe
​Hearing Evaluations
Protect your hearing in noisy work environments with our WorkSafe hearing evaluations. We provide comprehensive assessments and management plans to ensure your hearing health is not compromised on the job.
Tinnitus.
Navigating the Challenges of Tinnitus
Tinnitus is not a disease or illness, but a condition often associated with hearing loss or problems with the hearing pathway. In some cases, it may be linked to exposure to loud noises or damage to the inner ear. For some people, tinnitus comes and goes, while others experience it continuously. It can affect people of all ages, though is more common in adults over 65.
If you are suffering from tinnitus, we can provide you with the tinnitus management and support you need to move forward. The journey begins with a thorough assessment and evaluation. We’ll understand how tinnitus affects your life before conducting a full diagnostic assessment. We’ll then develop a tailored management plan that fits your needs.
Types of Earwax Removal:
Manual Removal
Using specialised instruments, earwax can be manually removed from the outer portion of the ear canal. In cases where the ear wax is particularly dense and deep, it can be helpful to manually remove it. However, manual eradication is frequently combined with other, more sophisticated methods.
Micro-suction Removal
Some people seem to make more wax than others. This is not a sign of poor hygiene. Our Audiologists are trained to perform ear cleaning procedures using micro-suction and curettage techniques in accordance with all relevant Australian clinical standards. No referral is required. Microsuction is a safe and effective method for clearing the ears of excessive wax.
Micro-suction differs from having your ears syringed with water as it is a completely dry procedure. Whilst water syringing can be used to remove wax, it is not without complications and can often be messy and uncomfortable. For some populations a dry technique is necessary or preferred, including those with a perforated eardrum or grommets, diabetics, those who have a depressed immune system or are taking blood thinners.
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Micro-suction and curettage can also be used on people who have a current ear infection to remove debris related to infection and allow better penetration of prescribed ear drops. It can also be used to remove foreign bodies such as insects, cotton bud tips and dislodged hearing aid domes.
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Sometimes for particularly dry and stubborn impacted wax, softening is required to make the procedure more comfortable. Overall, micro-suction is quick, well tolerated, and does not expose the ear to moisture.
Hearing Aids.
Enhance Your Hearing with Advanced Technology
Our hearing aid services are comprehensive, from consultation to fitting to aftercare. We discuss your needs, lifestyle, and preferences to recommend the best options. Our personalised fittings ensure your hearing aids are comfortable, and our ongoing support guarantees your continued satisfaction.
Your Hearing Aid
Journey.
Consultation
Discover the possibilities during our hearing aid consultation. We explain the technology, benefits, and features to help you make an informed choice.
Fitting
Our fitting process is meticulous, ensuring your hearing aids are comfortable and optimally adjusted for your hearing needs.
Aftercare
Our relationship doesn't end at fitting. We offer follow-up appointments and support to ensure your hearing aids continue to meet your needs.
Understanding Bone Conduction Hearing Solutions.
Innovative Hearing for Unique Needs
Bone conduction hearing aids and implants offer a unique solution for those who may not benefit from traditional hearing aids. These devices transmit sound through the bones in the skull directly to the inner ear, bypassing problems in the ear canal or middle ear.
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There are both non-surgical and surgical options available, catering to different needs and conditions. Non-surgical devices typically involve a headband or adhesive to conduct sound, while surgical options include an implanted component for direct bone conduction.
Your Bone Conduction Implant Journey.
Who Can Benefit
Ideal candidates for bone conduction systems might suffer from malformations of the ear canal, chronic ear infections, or other conditions like single-sided deafness or Meniere’s disease.
A detailed evaluation with your audiologist will help determine if this innovative solution is right for you.
Trying Bone Conduction
During your evaluation, you'll have the opportunity to experience what sound delivered through bone conduction feels like using a processor connected to a headband.
This hands-on experience can be invaluable in understanding the potential benefits.
Compared To Other Hearing Solutions
Unlike traditional hearing aids that amplify air-conducted sound through the ear canal, bone conduction devices directly stimulate the cochlea.
This method can be particularly effective for individuals who have outer or middle ear obstructions or conditions.
Follow Up & Maintenance
For non-surgical devices, maintenance might involve regular cleaning and possible adjustments to the headband or adhesive. Surgical options typically require a follow-up with the audiologist and surgeon to ensure proper healing and device function.
In both cases, ongoing support ensures your hearing solution continues to meet your needs effectively. If you're curious about bone conduction hearing aids or implants and whether they might be right for you, please contact us to schedule a consultation and learn more
Understanding Cochlear Implants.
A New Era in Hearing Solutions
Cochlear implants represent a significant advancement in hearing technology, offering an effective solution for individuals where hearing aids provide limited benefit. These devices work by bypassing damaged parts of the ear and directly stimulating the auditory nerve, providing a clearer sound experience.
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A cochlear implant system typically consists of two parts: an external sound processor and an internal implant. The external processor captures sounds, which are then converted into digital signals and transmitted to the internal implant. The implant directly stimulates the auditory nerve, allowing the user to perceive sound.
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How Cochlear Implants Work.
Your Cochlear
Implant Journey.
Hearing Test & Insurance
Hearing Test:
The process begins with a comprehensive hearing test by a Hearing Implant Specialist to determine your suitability for a cochlear implant.
Insurance Approval:
We assist in coordinating with your insurance company to confirm coverage and eligibility for the procedure.
Implant & Activation
Surgery:
The implantation is typically an outpatient procedure, taking 2-4 hours under general anaesthesia. This part of your journey is performed by an ENT Surgeon.
Activation:
A few weeks post-surgery, you'll return to have your cochlear implant activated, marking the moment you'll hear through the device for the first time.
Aftercare & Rehabilitation
Post Surgery:
​Several follow-up appointments will be necessary to fine-tune and adjust your sound processor, ensuring an optimal hearing experience.
Ongoing Rehabilitation & Care:
Rehabilitation is crucial as your brain adapts to interpreting sounds through the implant. Continuous care and auditory training are key to maximising the benefits of your cochlear implant.
Long Term Care
Embracing life with a cochlear implant involves ongoing commitment to care and maintenance, including regular check-ups and potential updates to the device. While every patient's experience is unique, the goal is always to provide a richer, more engaging hearing experience.
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If you or a loved one are considering a cochlear implant, or if you're simply curious about this technology, we encourage you to book an appointment with our specialists. Our team is ready to guide you through each step of the process, from evaluation to lifelong care.
Types of Earplugs:
Musicians
Our Musician Hearsavers are designed to protect your hearing without compromising sound quality, perfect for performances and practice.
Sleeping
Achieve peaceful sleep with our custom-fitted sleeping plugs, designed to block out noise while maintaining comfort.
Swimming
Keep water out and prevent infections with our swimming ear plugs, perfect for avid swimmers and water sports enthusiasts.
Our Values.
At Audiwell Hearing, we stand by three core principles: Identify, Innovate, and Inspire. These values guide us in offering superior audiology care and support, ensuring every patient's journey towards better hearing is met with expertise, advanced solutions, and unwavering encouragement.
Earliest identification of hearing loss with comprehensive assessment and personalised rehabilitation plans.
Advancing beyond traditional hearing care to provide specialised medical audiology and innovative solutions.
Empowering individuals and families to overcome challenges and celebrate success in their hearing journey.
Funding For
Pensioners & Veterans.
Funding Options for Pensioners and Veterans
An Australian citizen or permanent resident who is 26 years or older and are one of the following:
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Centrelink Pensioner Concession Card
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Centrelink Sickness Allowance
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DVA White Card with hearing loss specified
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DVA Gold Card
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A member of the Australian Defence Force
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NDIS participant, referred by an NDIA planner
A full list of eligibility criteria can be found on the Department of Health – Office of Hearing Services website.
This program offers ongoing support and subsidies on popular and necessary hearing products and services for Australian pensioners and veterans. If you are eligible under this program, you will recieve the following benefits:
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A subsidised comprehensive hearing test
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Fully subsidised hearing aids, if you need them*
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All hearing aid batteries and maintenance – covered for a small annual fee
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Ongoing, personalised support from a qualified hearing clinician
*Conditions apply under the Australian Government Hearing Services Program.
Frequently
Asked Questions.
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What is a hearing test, and how long does it take?A hearing test assesses your ability to hear different sounds and usually takes about 30 minutes to an hour.
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Do I need a referral from a GP to visit an audiologist?You don't always need a referral, but it's best to check with the clinic or your insurance policy.
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What types of hearing aids are available, and how do I choose the right one?There are various types, including behind-the-ear and in-ear models. An audiologist will help you choose based on your lifestyle and hearing needs.
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How much do hearing aids cost, and is there any financial assistance available?Costs vary widely. You may be eligible for assistance through government programs or private health insurance.
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Can I trial hearing aids before making a purchase?Many clinics offer trial periods. Ask your audiologist about trial options.
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How often should I get my hearing checked?Adults should have their hearing tested every 6 months if you're over the age of 50, and annual check ups for under. If you notice changes in your hearing we highly recommend booking an appointment as soon as you can and our friendly team will help you.
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What is tinnitus, and can it be treated?Tinnitus is ringing or buzzing in the ears. Treatments are available to help manage it, although there's no cure.
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Are hearing services covered by Medicare or private health insurance?Some services may be covered under Medicare or private health insurance. Check your policy or ask the clinic.
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What is involved in a hearing aid fitting, and how do I prepare for it?A fitting involves customising the device to your ears and needs. Just bring your current hearing test results and any hearing aids you use.
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How do I maintain and care for my hearing aids?Keep them clean and dry, replace batteries regularly, and store them safely when not in use.
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What should I do if I'm experiencing issues with my hearing aid?Check the battery and clean the device. If issues persist, contact your audiologist.
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Can children be treated at your clinic? What age do you start testing?Many clinics treat children. Testing can usually start as early as a few months old.
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What are cochlear implants, and am I a candidate?Cochlear implants are devices for severe hearing loss. Candidacy depends on your specific condition and is determined by an audiologist.
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How do I know if I'm experiencing hearing loss?Common signs include difficulty following conversations, needing higher volume on devices, and ringing in the ears.
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What is the difference between an audiologist and a hearing aid dispenser?Audiologists have extensive training in all aspects of hearing health, while dispensers are focused on the fitting and maintenance of hearing aids.
Get in Touch
Shop 4B Warner Marketplace
355 Samsonvale Rd, Warner QLD 4500
07 3448 9366